FREQUENTLY ASKED QUESTIONS
What is Hey! Chips?
Hey! Chips is a 7-times Great Taste Award Winning Brand of premium fruit and vegetable snacks brand from Singapore. What's unique about Hey! Chips is that it contains only simple ingredients in their authentic forms. Despite being so natural and minimally processed, the flavours are incredibly awesome and addictive.
How is Hey! Chips different from other fruit and veggie crisps?
Majority of other fruit and veggie crisps brands rely on sugar (or other forms of sugar like maltose) to coat their crisps. This is the most common manufacturing process to achieve consistent flavour across a big batch of ingredients.
Some brands even use artificial flavours and seasonings to enhance their crisps to keep them exciting to consumers.
Nature tastes best, and we surely do not like a scary long list of ingredients.
At Hey! Chips, we time our process to use our fresh ingredients at their peak forms for the best quality and freshness. We do not rely on added sugars or artificial flavours.
We have consistently won awards globally, despite being made with only simple and natural ingredients.
How did Hey! Chips come about?
As outdoor enthusiasts, we have always been looking for good snacks that are made of clean ingredients on our outdoor adventures. We often end up making our own snacks because there just aren't many clean snack options around.
We started Hey! Chips to give everyone the honestly good nutrition from quality produce, plus the same excitement we foodie snackers crave. All of our products are as authentic as possible, with no corners cut. After 3 years of R&D, we finally got the taste right.
How are Hey! Chips' fruit and veggie crisps made?
Vacuum Frying (VF) is the technology we use to make our crisps. Unlike what it sounds like, it is NOT anything like conventional frying.
The dehydration process only happens at 60-80ºC where the oxidation is kept to the minimum while an amazing crisp is achieved. This technology is also used by NASA to prepare foods for their astronauts.
Due to the low heat, the natural tastes, colours and nutrients are retained while giving the crisps our signature addictive crunch.
How are Hey! Chips' fruit bites made?
Hey! Chips fruit bites are made with 100% real fruits (fresh fruits!) and yoghurts fermented from NZ's best milk.
Fresh fruits are hand-picked and sliced for each batch and added to yoghurts. They are then freeze-dried at -30ºC to retain almost all the nutrients! The result is an insatiable sweet crunch that melts in your mouth.
Who would enjoy Hey! Chips most?
Hey! Chips is popular with most diets and ages, as we are made with all-natural ingredients.
We are most loved by working professionals who are looking for a bite during work, fitness dieters who are particular about food and nutrition, and parents with young children who are after the best nutrition with no nasty food additives for the whole family.
Is Hey! Chips halal?
Hey! Chips is certified halal in our facility in Thailand.
Is Hey! Chips organic?
Hey! Chips is made from 100% natural ingredients that we source directly from farms as our added measure for food safety. However, we are not organic-certified to keep the costs reasonably affordable for most people.
At what age can my child eat Hey! Chips?
Hey! Chips is suitable for all ages including toddlers who have started their solids! We do recommend that younger toddlers to be eating under supervision to prevent choking.
Our snack is very popular with families as it is both enjoyable to adults and kids. It is an amazing way to get their children to start enjoying vegetables.
Is Hey! Chips suitable for low-carb / keto-diets?
We have to be honest. Despite being all-natural, dehydrated snacks contain higher caloric density as compared to fresh fruits and vegetables.
So if you are on a strict low-carb diet, we suggest you go for fresh whole foods. But if you have to snack, please pick your snacks wisely.
Our vegetable crisps are perfect for low-carb or even keto diet.
As for our fruit series, there are natural occurring sugars in our great tasting snacks.
To put it simply, if you are going for a special diet, please check out our nutritional table.
Are there any sweeteners used?
Absolutely not! We rely only on the natural sweetness of our fruits and vegetables. It's all about timing it right!
For example, most mass-produced banana crisps would use unripe fruits to make it quicker and easier to handle. However, we use 80% ripe fruits each time so the fruits would already be sweet enough on their own.
Is Hey! Chips diabetic-friendly?
To consumers with diabetes, we recommend trying our vegetable crisps as they come with very low natural sugar content. Please consult your doctor/nutritionist’s advice before consumption if you are unsure.
Can I change my order details/shipping address?
Please email us on hello@heychips.com with your order number.